Privacy Policy

Arizona Irrigation Repair LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Arizona Irrigation Repair LLC.

This Privacy Policy applies to our website at arizonairrigationrepair.com and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

1. Information We Collect

We collect information from you when you visit our website, fill out a contact or service request form, subscribe to communications, or otherwise interact with our Service. The categories of information we may collect include:

• Full name
• Phone number (including mobile numbers used for SMS)
• Email address
• Mailing and service address
• Property and service-related details you provide
• Device and browser information collected automatically (see Cookies section below)

2. How We Use Your Information

Any of the information we collect from you may be used in one of the following ways:

• To schedule and manage your irrigation service appointments
• To send appointment confirmations, reminders, and service updates
• To respond to your inquiries and provide customer support
• To process payments and send invoices
• To send SMS messages you have consented to receive (see SMS section below)
• To improve our website and service offerings based on your feedback
• To comply with legal obligations

3. SMS / Text Message Communications

Message frequency: Message frequency varies based on your service activity and communication preferences. You may receive up to 5 messages per month.

Message and data rates: Standard message and data rates may apply depending on your mobile carrier and plan.

How to opt out: You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message. To re-enroll, reply START.

Help: For assistance, reply HELP to any SMS message or contact us at [email protected] or call (480) 319-1977.

Supported carriers: SMS is available on all major U.S. carriers. Carrier support may vary.

For full details on our SMS program, including opt-in and opt-out procedures, please visit our SMS Opt-In Policy page.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors use our Service.

What Are Cookies?

Cookies are small text files placed on your device by a website. They allow the website to remember your preferences and actions over time. Cookies do not contain personally identifiable information on their own, but they may be linked to information you provide to us.

Types of Cookies We Use

• Essential cookies: Required for the website to function properly (e.g., session management, security).
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics — pages visited, time on site, referral source). This data is aggregated and anonymized.
• Marketing cookies: Used to deliver relevant advertisements and track campaign performance (e.g., Google Ads conversion tracking).
• Preference cookies: Remember your settings and preferences for a better experience on return visits.

Third-Party Tracking

We use the following third-party services that may set their own cookies or tracking pixels on our website:

• Google Analytics — website traffic analysis
• Google Ads — conversion tracking and remarketing
• GoHighLevel (GHL) — CRM, chat widget, and lead management

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit allaboutcookies.org.

5. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS/TLS), access controls, and secure data storage practices. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• GoHighLevel (GHL) — CRM and customer communication platform
• Jobber — Field service management and scheduling
• Stripe — Payment processing
• Google — Analytics, advertising, and maps

These third parties are contractually obligated to use your information only for the purposes of providing services to us and are prohibited from using it for their own marketing purposes.

We do not sell your personal information to any third party.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-out of SMS: Reply STOP to any SMS message to unsubscribe from text communications at any time.
• Opt-out of email marketing: Click the "unsubscribe" link in any marketing email we send you.
• Do Not Track: Our website does not currently respond to "Do Not Track" browser signals.

To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.

8. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will promptly delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: